Information
Welcome to the Golden Crumb Bakery FAQ page! Here, you'll find answers to the most common questions we receive about our custom cakes, delicious pastries, ordering process, and more. We're dedicated to providing you with all the information you need for a smooth and delightful experience. If you can't find what you're looking for, please don't hesitate to contact us directly at [[phonenumber]] or via email at [[email]].
Frequently asked questions
Below are some of the most frequently asked questions from our valued customers. We hope these answers provide clarity and assist you in making the best choices for your sweet treats. At Golden Crumb Bakery, we're committed to quality, freshness, and exceptional customer service.
What are the most common questions customers ask about your cakes and pastries?
Customers often inquire about our available flavors, portion sizes, and pricing. We also get questions regarding how far in advance orders should be placed. For custom designs, dietary options like nut-free or reduced sugar, and details about delivery/pickup and shelf life, please see below.
What details should customers know about how custom cake orders work?
Custom cake orders should be placed well in advance. During the order placement, share your preferred design, size, flavor, and event date with us. Once the details are confirmed, a deposit will be required to secure your order. Final pickup time and remaining balance arrangements should be made prior to the pickup date. We ensure every cake is freshly prepared for your special occasion!
Do you get many questions about ingredients or allergens? If so, what are the most frequent ones?
Yes, we frequently receive questions about ingredients and allergens. At Golden Crumb Bakery, we offer both regular and gluten-free options. Please be aware that our products may contain dairy, eggs, gluten, and nuts. All our products are prepared in a kitchen that handles these allergens. Be sure to inform us of any allergies or dietary requirements when placing your order. This will ensure we guide you to the best and safest option.
What do people need to know about ordering, payments, or picking up their orders?
Orders can be placed in advance either via direct message or through our online inquiry form. For custom orders, a deposit may be required to confirm your order, with the remaining balance due upon pickup. Pickup times are scheduled in advance to guarantee the freshness of your treats. Payment options and further details will be confirmed during the ordering process.
Sweet answers await
Have more questions? Don't hesitate to reach out! We're here to help you find the perfect cake or pastry for your special occasion. Contact us today and let us create something delicious for you!